Absols has been providing IT support services to businesses across Kent since 2003. Over the years we have helped hundreds of companies of all types and sizes use technology to improve business performance, and our reputation for providing outstanding technical support in a timely and efficient manner has made us one of the leading IT companies in the South East.
We offer a wide range of affordable and flexible IT services including cloud computing, web design and development, business telephone installation and software development. Whether you want to upgrade your computer system, improve your internal or external communication systems, move your data to the cloud or revitalise your website, we can help.
Why outsource your IT support to Absols?
Outsourcing IT support can help reduce costs
The current economic uncertainty is driving more and more UK businesses to explore ways of reducing costs, and one of the best ways to achieve that without impacting your business is to outsource your IT support.
The average salary for an experienced IT manager is around £50,000 per annum. When you add the cost of recruitment, associated company benefits and on-going training, the cost of managing your IT systems in-house can quickly spiral.
At Absols we pride ourselves on offering a friendly, approachable IT support service that gives you exactly what you need at a great price. We can always remove or add services to your support contract as your needs change, but we are committed to remaining competitive. We are so confident in the value that our outsourced IT support services will bring to your business that we have NO FIXED TERM CONTRACTS. If you are not happy you can leave – it is as simple as that.
Enjoy the benefits of the latest technology
Partnering with Absols will enable your business to take advantage of the latest applications and help you stay one step ahead of the competition. By outsourcing your IT support to us, you will gain invaluable access to an experienced team of IT specialists whose job it is to stay abreast of the latest technological innovations.
Pro-active IT maintenance and support
The chances are that your current IT support strategy is a reactive break/fix set up. Essentially this means that you address a technology problem as it occurs. The main problem with this approach to resolving IT issues is that by the time the issue has been rectified, it is likely that business performance has suffered in some way.
At Absols, we do not work like that. We provide pro-active remote monitoring of your IT network on a 24/7 basis. This allows IT problems to be identified and resolved before they have a negative impact on your business. And as we will constantly monitor your network and improve the performance and stability of your systems automatically, the risk of problems arising in the first place is significantly reduced.
How do your IT support services work?
The first step is to carry out a completely free and comprehensive IT audit of your current IT systems and physical network infrastructure. Then we will get to know more about your business, how you work and what is important to you. Once we have a clear picture of your business and IT systems we will supply you with a detailed plan and recommend an IT support package that will keep your business running smoothly and help you meet your IT objectives.
We are also able to provide expert advice and guidance on a range of Wi-Fi technologies, and we can even carry out a full site survey if required.
Which areas in Kent do you cover?
We are based in Maidstone but we deliver IT support services to businesses in Kent, London and throughout the UK. Our industry-leading monitoring, diagnostic and repair tools mean that most IT issues can be resolved remotely – and often without the client even being aware that there was a problem in the first place.