Most businesses these days rely on computer or web based systems:
- For communication with customers and suppliers
- For managing internal processes – accounting, payroll, order management etc.
- For storage of important information – contracts, designs, correspondence etc.
- For marketing and sales – email marketing, CRM, social media etc.
IT systems and services are so embedded into the operations of the business that they simply cannot run effectively without them. Our IT support services ensure that these vital business assets keep working hard for your business.
The Absols difference
Most IT support companies offer a range of standard support packages and while this is simple to communicate and understand it doesn’t recognise that just like people every organisation is different, and they don’t easily fall into little boxes that their IT support company defines. All our support clients have bespoke packages designed just for them, to meet their unique and diverse needs. We do this because:
- We give our clients exactly the support they need
- We don’t charge them for things they don’t want and will never use
- We don’t nit-pick about what is “in” their package and what’s a chargeable “extra”
- Our clients like our services
We think our approach makes sense and it seems our clients do too – we’ve never lost a client to a competitor.
How does your IT support service work?
FREE IT Audit – First we conduct a completely free audit and health-check on your current system. Then we will discuss with you how you work and what is important to you. Once we have a clear picture of your business and your systems we will recommend a support package that will keep your business up and running and on the right track.
Is it more expensive?
Not at all. In fact because we provide just the support service you need, and because we don’t charge you for services you don’t need and will never use, you may well find that it is cheaper than a standard package.
How can I be sure that I’m getting the best deal?
At Absols we pride ourselves on offering a friendly, approachable IT support service that gives you exactly what you need at a great price. We can always remove or add services to your support contract as your needs change but we are committed to remaining competitive. We are so confident that you will be happy with our service that we have NO FIXED TERM CONTRACTS. If you are not happy you can leave – simple as that.
What areas in Kent do you cover?
We are based at Turkey Mill in Maidstone. We have many clients in the Maidstone and Medway areas but we provide IT support services to clients across Kent, London and indeed the UK. Our monitoring, diagnostic and repair tools mean that most issues can be resolved without a site visit. Often without the client even being aware that there was a problem.
IT Systems Audit
We can conduct a full comprehensive audit of your IT systems, the physical network infrastructure, together with any 3rd party agreements you have and supply you with a detailed plan and IT roadmap illustrating the strengths and areas of improvement for your future objectives. We are able to advise on various WiFi technologies, offering a full site survey