Medway Youth Trust Case Study

Description

“Costs have been reduced whilst the quality of service has been enhanced. Our relationship with Absols has developed into a partnership with mutual trust and understanding of each other’s business.” MYT

Medway Youth Trust is a charity that improves the life chances of children and young people, including helping the U21s find work. Formed in 2008, it serves young people in Medway, Eastbourne and Hastings.

The Challenge:-

To offer support to two in-house technicians. MYT had been outsourcing their entire IT systems, with data and emails hosted on their support provider’s servers. Things were taking too long, changes were too slow.

The Solution:-

We replaced the servers and cut support costs. MYT began to feel in control again. We have given IT support ever since. Our on-site engineer spends a half-day there every day. We also support the charity’s operations in Eastbourne and Hastings.

The Outcome:-

“MYT is growing so fast that it needs more IT support and that may mean putting some or all of the data on the Cloud. We are examining all possible innovative solutions and consulting with the MYT team on the best way forward.”

 

Ian Wilkinson, managing director, Absols

 

ABSOLS’ KEY SOLUTIONS FOR MEDWAY YOUTH TRUST

 

Replace servers and provide on-site support to enhance performance and reduce costs.

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Absols Complete IT Solutions. Providing IT Support & IT Solutions to businesses in Maidstone, Medway and across Kent & the UK